Frequently Asked Questions (FAQs)
Last modified: July 19, 2019
Does this impact my current assignments?
No, this does not impact any current work you’re contracted to do.
What is the system for, and why do I need to create a profile?
The creation of a profile is designed to make your skill set more searchable by both Lumina and its clients—in other words we want to be able to find candidates like you more easily! We intend to move to use of this system exclusively over time, so it’s very important that you have a profile created there. In addition, as each project is completed, the project manager you are working with will go into the system and rank your work on a three-tiered system; that is, they will rate your work in three areas (overall quality, schedule compliance, and project communication), using a scale of 1 (poor) to 3 (exceptional). When Lumina users and clients search for your skill set, they will see your overall and project-specific ratings, thus the better your projects go in these three areas, the more you are likely to be assigned in the future.
What does this mean for rates? Will they always be the same, no matter the project, going forward?
The rates will vary, as they do currently. There will not be a “standard” rate that applies to all projects, by any means. As it is now, it will vary depending on specific project needs.
When I log in, I see the attached (see screenshot), but I don’t have a log in yet.
This screen is a dual log in and registration screen. If you don’t yet have an account, you need to click the “Continue” button in the bottom blue registration bar. This will take you to a new page where you can create a profile. Once you’ve created your account, you’ll be able to log in at the top section.
I get a security warning when I try to access the site. Is it safe to use?
Yes. This is likely due to your personal computer’s antivirus software flagging this as a new site.
Minimum requirement to access the system
1. This site is best viewed with Google Chrome.
2. JavaScript should be enable in browser.

To enable JavaScript in browser below are the steps:
Google Chrome
1. Open a window in Google Chrome.
2. At the top right, click More Settings.
3. At the bottom, click Show advanced settings.
4. In the "Privacy" section, click Content settings.
5. Select Allow all sites to run JavaScript (recommended) in the "JavaScript" section.
6. Click Done.

If you still facing problem, Please send screenshots and steps to - espro.customersupport@luminad.com